### Feedback on Simplesat

“Simplesat is **quite simply the most important Zendesk addon we have** in our stable. The surveys make feedback easy and fun for the user. The visibility to the rest of our company gives us not only a benchmark for satisfaction, but the opportunity to improve where we have failed.

Implementing CSAT and user feedback on the website was incredibly easy with a customizable embed code that Simplesat provides, **just cut and paste and you’ve got reviews up for sales leads and website visitors to see**.

Their support is ultra responsive. Everything is so straightforward I hardly needed it, but they were there to clarify any time I needed reassurance. The price is incredibly reasonable for such a smart and robust product. **If I could give them 6 stars, I would.**“